Who we are Metro Flooring Ltd based in Unit 3 Kennedy House, Murray Road, Orpington, BR5 3QY.

We are committed to complying with applicable legal requirements for keeping your data secure including the General Data Protection Regulation (EU) 2016/679.

Personal data This policy describes Metro Flooring Ltd current policies and practices with regard to personal data collected by us through our website http://www.metroflooring.co.uk. The term ‘personal data’ refers to personally identifiable information about you, such as your name, date of birth, telephone number, e-mail address or postal address. Cookies We use ‘cookies’ on our website.

They are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymity tracking data to third party applications like Google Analytics.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.

We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers. We also use or allow third parties to serve cookies that help us analyze the performance of the website.

We may also use third party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with our terms and conditions and copyright policy.

How we use your personal data We use personal data to provide you with information if you fill in the ‘contact us’ form on the website, so we will only hold information about you with your express consent.

We do not share information with anyone unless we have your express consent (for example if referring you to another consultant we agree would meet your needs better. If you decide not to instruct Metro Flooring Ltd, the information you have supplied will be securely destroyed within three months.

We store your name and address if you have instructed us to work for you We store your name and address for receipt & invoicing purposes as required by law. We do not sell share or use your data in any way other than for instructed purposes We may change our privacy policy from time to time. If you use our website, please check for an updated version.

Your rights You can ask us to confirm what data we hold on you. If you think we have got something wrong, you can ask us to correct the information we hold. You can ask us to erase any data we hold on you (although we may not be able to comply if we need the information to meet a legal obligation).

You will need to supply two forms of valid ID. For any data protection issue, including any complaint, please contact Jason Henderson info@metroflooring.co.uk